Refund and Returns Policy

Last updated: January2025

 

 

Thank you for shopping at BAYRIZON. We take pride in offering exceptional customer service and high-quality products. Below is our Refund and Returns Policy to help you understand our process and ensure your satisfaction.

  1. Eligibility for Returns

To qualify for a return, the item must meet the following criteria:

  • Item must be unused, unwashed, and in its original condition.
  • The product must include all original packaging, tags, and accessories.
  • Returns must be initiated within 14 days of the delivery date.
  1. How to Initiate a Return
  1. Contact us at   support@bayrizon.com   with your order number and a brief explanation of your request.
  2. Await confirmation and further instructions from our customer service team.
  3. Ship the item back to the address provided by our team. Please note that customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  1. Refund Process

Once your return is received and inspected, we will:

  • Notify you via email regarding the approval or rejection of your refund.
  • Approved refunds will be processed within  30 business days , and the credit will automatically be applied to your original payment method.

 

Note:

  • Shipping fees are non-refundable.
  • Late or missing refunds: If you haven’t received your refund yet, check with your bank or credit card provider as processing times may vary.
  1. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at support@bayrizon.com . Exchanges are subject to product availability.

  1. Damaged or Defective Items

If you receive a defective or damaged item:

  1. Contact us immediately at support@bayrizon.com   with photos of the damage and your order details.
  2. We will assess the situation and provide a replacement or refund as appropriate.
  1. Cancellations
  • Orders can be canceled within [24 Hours] of placement, provided they haven’t been shipped.
  • Once shipped, cancellations are not permitted.
  1. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

  1. Changes to This Policy

We reserve the right to update or modify this policy at any time. Please review this page periodically for changes.

Thank you for choosing. BAYRIZON.

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